Privacy Policy For

Steel Cloud

Your Privacy Matters: Our Commmitment to Protecting Your Data

We are strongly committed to letting you know how we will collect and use your information when using our app and playing our game. The policies below are applicable to data and information collected through the apps published by Steel Cloud Studio and its affiliates ("Steel Cloud Studio", "us", "our" or "we").

You have the right to object to the processing of your personal data in certain circumstances. Information on your right to object, and your other rights, is set out below.

Please read this Privacy Policy carefully as it contains important information about the following:

What information we may collect about you;

How we will use the information we collect about you;

Whether we will disclose your details to anyone else; and

Your choices and rights regarding the personal data we hold about you

This Privacy Policy should be read in conjunction with our terms of use as may be applicable in respect of the Game, and in conjunction with the terms of third parties to the extent they are applicable (for example, the terms of the digital content stores you may use to access our Game). Where terms of use are applicable, they will be made available via the relevant Game or in connection therewith.

If you have any questions about this Privacy Policy or don’t see your concerns addressed here, you should contact us by email at
support@steelcloudstudio.com.

WHAT INFORMATION ABOUT ME MAY BE COLLECTED?

We may collect and process the following personal data from you when you use our Games:

Information that may be collected when you use the Game ("Game Information")

Your Game username / alias / nickname (where applicable)

Your user or account ID

Game session information and Game event related information (such as your completion of a Game milestone and your in-Game progression) Language

Information that may be provided by you when you contact us for support ("Contact Information")

Your name

Your address

Telephone number

Email address

WHY WE COLLECT INFORMATION ABOUT YOU?

To provide the Game to you

We will process information about you (including the Game Information) to deliver our Game to you. The processing of information in this way is necessary, for example, for us to record your progress and current status within the Game, and to ensure the Game delivers the intended features and functions.

The Game collects information about your progress in the Game and this is stored on our servers.

To respond to your enquiries and requests for support: We may process certain of your Online Services Information (including your Contact Information) so that we are able to properly respond to your enquiries and support requests, in accordance with the terms of use agreed between us.

To help us to improve the Game and help us fix any problems: We may process information about you so that we can fix problems.

This processing is necessary for us to pursue our legitimate interests, being our commercial interests of: (i) ensuring that our Game functions properly so that you and other users have the best experience when, for example, playing the Game; (ii) improving the quality of our Game, and providing a better experience to our users; and (iii) identifying and correcting any bugs or problems with the Game.

WHO DO WE SHARE DATA WITH?

We will share your information with third parties only in the ways that are described in this Privacy Policy.

We keep your information confidential, but may disclose it to any member of our group, our personnel, suppliers or subcontractors insofar as it is reasonably necessary for the purposes set out in this Privacy Policy. However, this is on the basis that they do not make independent use of the information, and have agreed to safeguard it.

Merger or acquisition: If we are involved in a merger, acquisition, transfer or sale of all or a portion of our assets, you will be notified via email, account message and/or a prominent notice on our website of any change in ownership or uses of this information, as well as any choices you may have regarding this information.

Required by law: We may disclose your information to the extent that we are required to do so by law (which may include to government bodies and law enforcement agencies); in connection with any legal proceedings or prospective legal proceedings; and in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention).

Enforcement: We may also disclose your personal data to third parties (e.g. gaming platform operators or stores, game console manufacturers or networks) in order to enforce or apply the terms of agreements, to investigate potential breaches or to protect the rights, property or safety of Steel Cloud Studio, our customers or others.

WHAT ARE YOUR RIGHTS IN RELATION TO YOUR PERSONAL DATA?

You have the following rights over the way we process personal data relating to you, as set out in the table below. We aim to comply with requests without undue delay and within one month at the latest.

Ask for a copy of the personal data we are processing about you and have inaccuracies corrected or request erasure: You have the right to request a copy of the personal data we hold about you and to have any inaccuracies corrected.

You can download a copy of your Game account information by following the instructions in your account settings (where this functionality is made available). Where this functionality is not available you can request a copy by emailing support@steelcloudstudio.com.

Object to us processing personal data about you: You can ask us to restrict, stop processing or delete your personal data if:

you consented to our processing the personal data and have withdrawn that consent; we no longer need to process that personal data for the reason it was collected;

we are processing that personal data because it is in the public interest or it is in order to pursue a legitimate interest of ours or a third party, you don’t agree with that processing and there is no overriding legitimate interest for us to continue processing it;

the personal data was unlawfully processed; you need the personal data to be deleted in order to comply with legal obligations; and/or the personal data is processed in relation to the offer of a service to a child.

WHAT STEPS ARE TAKEN TO KEEP DATA SECURE?

We will take commercially reasonable, appropriate technical and organisational measures to ensure a level of security appropriate to the risk that could be encountered via the use of our Game, taking into account the likelihood and severity those risks might pose to your rights and freedoms.

In particular, we will take precautions to protect against accidental or unlawful destruction, loss or alteration, and unauthorised disclosure of or access to the personal information transmitted, stored or otherwise processed by us.

Please be aware that, while we make the security of our Game and your personal information a high priority, no security system can prevent all security breaches. Unfortunately, the transmission of information via the internet is not completely secure. We do our best to protect your personal data, but we cannot guarantee the security of your data transmitted through our Game; the sharing of your personal information with us and any transmission is at your own risk.

INTERNATIONAL DATA TRANSFERS

Your information collected through the App may be stored and processed in the United States or any other country in which Steel Cloud Studio, its Clients, Affiliates or service providers maintain facilities. Steel Cloud Studio, its Affiliates, or service providers may transfer information that we collect about you across borders and from your country or jurisdiction to other countries or jurisdictions.